Welcome to Antara Genting Suites. These Terms of Service govern your access to and use of the website Antara Genting Suites and any services, information, reservations, or facilities offered via the Website. By accessing or using the Website, you accept and agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use the Website or Services.

1. Use of the Website & Eligibility

Eligibility
You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use the Services. By using the Website, you represent that you satisfy this requirement.
Permitted Use
You may use the Website and Services only for lawful, personal purposes and in compliance with these Terms. You agree not to misuse the Website or interfere with its operation or security.
Account & Registration
- In certain cases (e.g. for making a reservation, or managing your booking) we may require you to register an account, provide valid contact details, and set a password.
- You are responsible for maintaining the confidentiality of your password and account credentials.
- You agree to notify us immediately if you suspect any unauthorized use of your account.

2. Reservations & Booking Policy

Booking Terms
- All bookings are subject to availability, confirmation, and applicable policies (e.g. cancellation, check-in/out).
- A valid payment method or deposit may be required to confirm a reservation.
Cancellations & Refunds
- You agree to abide by the cancellation policy posted at the time of booking (which may vary by room type or promotional offer).
- Refunds, if any, will be subject to deductions as per the cancellation policy (e.g. processing fees, non-refundable amounts).
Rates & Charges
- Room rates, taxes, service charges, and other fees will be clearly indicated during booking.
- We reserve the right to change rates, fees, or amenities at any time, but such changes will not affect confirmed bookings unless required by law.
No-Show or Early Departure
- If you fail to arrive (no-show) or depart earlier than booked, you may be charged applicable room charges or penalties in accordance with the booking terms.

3. Payment & Billing

You agree to pay all charges incurred for your booking and any additional ancillary services (e.g. extra nights, damages, additional services) in accordance with the rates and policies in effect at the time of booking.
We may bill your payment method (credit card, etc.) automatically for such charges.
In case of failed payments, we may suspend your reservation or seek collection.

4. Content, Intellectual Property & Use of Materials

All content on the Website (text, graphics, images, logos, software) is our property or licensed to us, and is protected by copyright, trademark, and other intellectual property laws.
You may view, download, or print materials for your personal, noncommercial use only, provided you retain all copyright and proprietary notices.
You must not copy, reproduce, distribute, republish, modify, create derivative works from, or exploit any part of the Website or Content without our prior written permission.

5. User-Generated Content & Reviews

If you submit reviews, comments, feedback, or other content (“User Content”), you grant us a worldwide, nonexclusive, royalty-free, transferable right to use, reproduce, modify, publish, and display such content in connection with our Services (including marketing).
You represent and warrant that:
1. You own or have the rights to submit such content;
2. The content does not violate any law or third-party rights (e.g. defamation, privacy, intellectual property).
We may remove, reject, or moderate any User Content at our discretion, without notice.

6. Privacy & Data Protection

Your privacy is important to us. Our Privacy Policy describes how we collect, use, store, and disclose your personal information.
By using the Website and Services, you consent to the collection and use of your information as described in the Privacy Policy.

7. Disclaimers & Limitation of Liability

Disclaimer of Warranties
- The Website and Services are provided “as is,” “with all faults,” and “as available.”
- We disclaim all warranties, whether express, implied, statutory, or otherwise (including warranties of merchantability, fitness for a particular purpose, accuracy, and noninfringement).
Limitation of Liability
- To the maximum extent permitted by law, in no event will we (or our officers, directors, employees, agents) be liable for any indirect, incidental, consequential, punitive, or special damages arising out of or in connection with your use of the Website or Services.
- Our total aggregate liability for claims relating to the Website or Services (whether in contract, tort, statute, or other legal theory) shall not exceed the amount you paid (if any) for the relevant service, or a minimum amount allowed under applicable law.
Force Majeure
- We are not liable for delay or failure in performance due to causes beyond our reasonable control (e.g. natural disasters, power outages, acts of government, network failures).

8. Indemnification

You agree to defend, indemnify, and hold harmless Antara Genting Suites, its officers, directors, employees, agents, and affiliates from any claims, demands, liabilities, damages, losses, or expenses (including legal fees) arising from or relating to:

Your breach of these Terms,
Your violation of any law or third-party rights,
Your use of the Website or Services (including User Content),
Any dispute between you and a third party in relation to your use of the Website.

9. Termination & Suspension

We may, in our sole discretion, suspend or terminate your access to the Website (or any part of it), or your account, with or without notice, for any reason, including violation of these Terms.
Upon termination, your rights to access or use the Website will immediately cease.
All sections of these Terms which by their nature should survive (e.g. disclaimers, limitation of liability, indemnification, intellectual property, governing law) will remain in effect.

10. Third-Party Links & Services

The Website may contain links to third-party websites, services, or resources. We do not control or endorse these third parties, and are not responsible for their content, privacy policies, practices, or liability.
Your use of any third-party services is subject to those third parties’ terms and policies.

11. Modifications to Terms

We reserve the right to modify or update these Terms at any time.
The revised Terms will be posted on this page with an updated “Last updated” date.
Your continued use of the Website after such changes constitutes your acceptance of the new Terms.

12. Governing Law & Dispute Resolution

These Terms are governed by and construed under the laws of Malaysia, without regard to conflict of law rules.
You agree that any dispute arising out of or in connection with these Terms or your use of the Website shall be resolved by Court.
If any provision is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

13. Miscellaneous

Entire Agreement: These Terms constitute the entire agreement between you and us regarding the Website and Services.
Waiver: Failure or delay to enforce any right under these Terms will not constitute waiver of that right.
Severability: If a provision is invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or if impossible, severed, and the rest of the Terms remain in force.
Assignment: We may assign or delegate our rights or obligations under these Terms, in whole or in part, without your consent. You may not assign your rights under these Terms without our prior written consent